Bilingual Customer Support Analyst at Odoo

Descripción del Puesto:

Última información laboral de Odoo para la posición de Bilingual Customer Support Analyst. If the Bilingual Customer Support Analyst vacante en México coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.

Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en Odoo para la posición de Bilingual Customer Support Analyst se ajuste a tu perfil profesional.

In Odoo we believe in diversity, inclusion and excellence in customer service.

We are looking for passionate people who share our vision and are willing to make a difference

This is a great opportunity for anyone looking to learn about software. Recent graduates and people looking to advance in their professional careers are welcome!!

About the job:

Odoo is the world's top open-source ERP SaaS, and Functional Support is the key to our future success!

We're looking for someone who is investigative, empathetic, and has great communication skills and understands small to medium-sized businesses and the functions within them.

Responsibilities:

• Become an expert on all of the features and functions within Odoo's software applications
• Provide expertise to clients seeking to use Odoo applications effectively
• Create solutions and effectively communicate (written, verbal) with customers through our ticketing system, live chat and phone calls
• Maximize customer satisfaction through a timely and accurate resolution of customer inquiries/issues
• Gather feedback: our product team loves to crank out features that our users are asking for
• Boost Customer Satisfaction and productivity.

Must-Have:

• Bachelor's degree
• Passion for software products
• Bilingual proficiency
• Ability to communicate technical concepts clearly and effectively, both written and orally
• Ability to learn
• Critical learning and social setting.

Nice to Have:

• Business experience at an ERP
• Experience/knowledge with tickets-support
• Sociable and outgoing
• French (B2)
• Portuguese (B2)

What we offer:

• Salary: Starting at $22,000 MXN (gross)
• Monday to Friday schedule with flexible hours.
• Inicio Office: 2 days per week (after the training period).

• Información de la Vacante:

  • Empresa: Odoo
  • Puesto: Bilingual Customer Support Analyst
  • Lugar de Trabajo: México
  • País: MX

  Cómo Enviar tu Postulación:

  Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo Bilingual Customer Support Analyst at the office México anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.

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