Account Manager at Pingpong Global Solutions Inc

Descripción del Puesto:

Última información laboral de Pingpong Global Solutions Inc para la posición de Account Manager. If the Account Manager vacante en México coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.

Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en Pingpong Global Solutions Inc para la posición de Account Manager se ajuste a tu perfil profesional.

ABOUT PINGPONG

PingPong is a rapidly growing FinTech unicorn, founded in New York in 2015 with a mission to empower enterprises to expand globally, reach more customers, and keep more of their earnings.

Fast forward to today, and PingPong has been recognized globally as an innovative payment solutions provider and one of the world’s leading global cross-border payments platforms. Our API-Primero cross-border payments platform integrates with enterprises and financial institutions to send, manage, and receive money faster on a global scale.

• PingPong is headquartered in HangZhou (China) with 32 offices in 13 countries and over 1,000 employees. Our international presence helps businesses solve complex payment needs in every major economy across all time zones.

ABOUT THE ROLE

We are looking for a Partner Account Manager based in México to manage and grow

PingPong’s relationships with Partners and enterprise merchants across the region. You will

serve as the primary point of contact for a portfolio of high-value partners — responsible for

resolving payment queries, supporting day-to-day operations, and driving commercial growth by

helping partners expand their customer base and transaction volumes on PingPong’s platform.

This role is suited to a seasoned payments professional who can operate autonomously,

navigate complex partner relationships, and identify commercial opportunities within an existing

book of business.

KEY RESPONSIBILITIES

Partner Management

• Own end-to-end relationships with a portfolio of Partners and enterprise merchants in México and the broader LatAm region
• Serve as the primary escalation point for payment-related queries, operational issues, and onboarding questions
• Coordinate internally with product, compliance, and operations teams to resolve partner issues efficiently and within acceptable timeframes

Revenue Growth

• Proactively identify and execute on opportunities to grow transaction volumes and GMV within existing partner accounts
• Work with partners to expand adoption of PingPong’s broader product suite — including collections, payouts, FX, and card issuance
• Work with partners to create a sales pipeline and accurate forecast

Partner Success

• Lead regular business reviews with partners to track performance, surface friction points, and align on growth targets
• Educate partners on new product features and support their go-to-market efforts with end clients
• Monitor account health and flag risks or upsell opportunities to internal stakeholders

QUALIFICATIONS

• 5+ years of experience in account management, partner success, or commercial relationship management
• Experience in cross-border payments, fintech, or financial services is mandatory
• Proven track record of managing complex, high-value partner relationships and delivering revenue growth
• Strong ability to handle payment and operational queries independently, with sound judgment on escalation
• Fluent in Spanish and English (written and spoken)

NICE TO HAVE

• Prior experience in payments, fintech industry or financial services is highly preferred
• Strong understanding of cross-border payments industry, payment processing concepts and transaction flows

WHO YOU ARE

• A Customer-focused, proactive, and motivated by solving problems.
• Comfortable working in a fast-paced, high-volume environment.
• Organized, analytical, and detail-oriented, with a strong sense of ownership.
• Able to manage multiple priorities and adapt as business needs evolve.
• Confident working with cross-functional teams and stakeholders at different levels.
• Calm under pressure and focused on delivering solutions.
• Curious and eager to learn, with a desire to grow into a broader Customer Success role over time.

WHY WORK FOR PINGPONG

• Be part of a fast-growing, global fintech Empresa, on a mission to empower enterprises to grow globally
• Work in a dynamic, collaborative and innovative environment, with the opportunity to learn from veterans in the cross-border payments industry
• You’ll have the opportunity to not only directly impact client success and revenue growth, but also be an important contributor to our growth strategy
• Career growth opportunities in a rapidly scaling global organization

PingPong is proud to be an equal-opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

Información de la Vacante:

• Empresa: Pingpong Global Solutions Inc
• Puesto: Account Manager
• Lugar de Trabajo: México
• País: MX

Cómo Enviar tu Postulación:

Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo Account Manager at the office México anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.