Business Analysis & Application Support at HCLTech

Descripción del Puesto:

Última información laboral de HCLTech para la posición de Business Analysis & Application Support. If the Business Analysis & Application Support vacante en México coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.

Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en HCLTech para la posición de Business Analysis & Application Support se ajuste a tu perfil profesional.

HCLTech is a global technology Empresa, Inicio to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, High Tech, Semiconductor, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 totaled $13.8 billion.

Business Analysis & Application Support:

• Provide senior-level support for Azentio's Beyontech application, ensuring its optimal performance and availability.
• Prioritize and help Troubleshoot and resolve complex application issues, working closely with internal teams and external Beyontech developers to provide bug fixes.
• Collaborate with stakeholders to gather, analyze, and document business requirements.
• Translate business needs into functional and technical specifications.
• Conduct gap analysis to identify areas for process improvement and optimization.
• Work closely with Beyontech’s development teams to ensure solutions align with business objectives.
• Monitor application performance and implement enhancements to improve efficiency and user experience.
• Manage application Change Requests, upgrades, patches, and configurations in collaboration with IT teams to test and promote fixes into production.
• Maintain detailed records of support activities, including issue tracking and resolution documentation.

Communication and Collaboration:

• Act as a liaison between business units, IT teams, and external vendors to ensure seamless communication and alignment.
• Provide regular updates to stakeholders on project progress, application performance, and support activities.
• Foster strong relationships with key stakeholders to understand their evolving needs and priorities.

Qualifications and Skills:

Mandatory Requirements:

• Proven experience in a senior-level application support role, specifically with Azentio's Beyontech application.
• Strong analytical and problem-solving skills with the ability to think critically and make data-driven decisions.
• Excellent verbal and written communication skills in English.

Desirable Skills:

• Proficiency in Hindi and Punjabi to effectively communicate with diverse stakeholders.
• Familiarity with insurance industry is a plus.
• Experience with ITIL processes and frameworks for incident, problem, and change management.

Educational Background:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Relevant certifications in business analysis or IT application support are an advantage.

Key Competencies:

• Strong interpersonal and stakeholder management skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Attention to detail and a commitment to delivering high-quality results.
• Adaptability to changing priorities and business needs.

Información de la Vacante:

• Empresa: HCLTech
• Puesto: Business Analysis & Application Support
• Lugar de Trabajo: México
• País: MX

Cómo Enviar tu Postulación:

Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo Business Analysis & Application Support at the office México anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.