Customer Service Representative at The Functionary

Descripción del Puesto:

Última información laboral de The Functionary para la posición de Customer Service Representative. If the Customer Service Representative vacante en México coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.

Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en The Functionary para la posición de Customer Service Representative se ajuste a tu perfil profesional.

About the Empresa:

The Functionary has brilliant and passionate people with the energy and ambition to succeed! If you are ready to make an immediate impact and you want to work with the best, then The Functionary may be the place for you. The Functionary is a leading provider of business process support services to consumers, small businesses, mid-market, and enterprise customers. The Functionary partners with retailers, OEMs, and distributors to provide support solutions to customers needing help with customer support, e-commerce operations, setup, connectivity, Internet of Things (IoT) devices, and cloud services. The Functionary has handled over 5 million support requests, delivering market-leading customer satisfaction scores, to empower customers to get the help they need when they need it.

Puesto Summary:

Primarily responsible for providing direct customer service, support analysis, and issue resolution. This role will be focused on partnering with the internal teams to resolve customer service needs through proactive customer interactions. This Puesto plays a vital role in ensuring Total Customer Satisfaction through an efficient request resolution process.

Key Responsibilities:

• Handle inbound customer inquiries and provide effective issue resolution
• Collaborate with internal teams to meet service levels and ensure follow-ups
• Educate customers on products, services, and billing inquiries
• Maintain professional communication and accurate data records
• Meet KPIs and contribute to team performance goals

Requirements:

• High School Diploma or equivalent (Associate’s preferred)
• 1–3 years of experience in customer service or support roles
• Strong communication, problem-solving, and multitasking skills

Información de la Vacante:

• Empresa: The Functionary
• Puesto: Customer Service Representative
• Lugar de Trabajo: México
• País: MX

Cómo Enviar tu Postulación:

Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo Customer Service Representative at the office México anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.