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Customer Service at Maxima Apparel

Puesto Customer Service
Publicado 09 Aug 2026
Expirado 08 Sep 2026
Empresa Maxima Apparel
Ubicación México | MX
Tipo de Contrato Full Time

Descripción del Puesto:

Última información laboral de Maxima Apparel para la posición de Customer Service. If the Customer Service vacante en México coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.

Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en Maxima Apparel para la posición de Customer Service se ajuste a tu perfil profesional.

Job Description

At Maxima Apparel, we are on a mission to revolutionize the fashion industry by setting new standards in agility and innovation. Our production platform proudly serves some of the industry's leading companies. As we continue to expand our portfolio of brands and licenses, our Ecommerce Department is seeking a visionary and motivated Customer Service Representative to take the lead and help elevate our Pro Standard brand to new heights.

RESPONSIBILITIES

  • Respond promptly and professionally to customer inquiries via Zendesk, Meta, and other platforms.
  • Identify and assess customer needs to provide appropriate and efficient solutions.
  • Coordinate with other departments to gather information and resolve customer issues.
  • Provide regular updates to customers on the status of their inquiries or incidents as needed.
  • Gather customer feedback and suggestions to identify areas for improvement.
  • Collaborate with the team to implement enhancements and optimize customer service processes.

QUALIFICATIONS

  • Minimum 1 year of experience in customer service or a similar role.
  • Advanced English – both written and spoken.
  • Ability to lead problem-solving activities.
  • Exceptional attention to detail and organizational skills.
  • Experience using customer service platforms such as Zendesk, Meta, and instant messaging systems.
  • Knowledge of Zendesk, Meta Business Suite, Microsoft Office Suite, and the ability to learn and master additional tools.
  • Ability to successfully manage multiple tasks in a fast-paced environment.
  • Basic understanding of the sportswear industry and product fulfillment processes is a plus.

WHO YOU ARE

  • Excellent time management and prioritization skills while handling multiple projects simultaneously.
  • Strong interpersonal and communication skills, with the ability to interact at all levels.
  • Flexible and able to adapt to rapid changes in the work environment.
  • Capable of managing multiple tasks and prioritizing based on customer needs. Detail-oriented and highly organized, with the ability to work with a high degree of accuracy.

Tipo de Contrato: Full-time.

Salary: $12,000 – $14,000 MXN per month.

Schedule:

  • 8-hour shifts
  • Monday to Friday / Weekend shift: Thursday to Monday, with Tuesday and Wednesday off.

Workplace: On-site Puesto / Remote for Saturdays and Sundays.

Información de la Vacante:

  • Empresa: Maxima Apparel
  • Puesto: Customer Service
  • Lugar de Trabajo: México
  • País: MX

Cómo Enviar tu Postulación:

Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo Customer Service at the office México anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.

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Desc: Job DescriptionAt Maxima Apparel, we are on a mission to revolutionize the fashion industry by setting new standards in agility and innovation. Our production platform proudly serves some of the indus...

Empresa: Maxima Apparel | Ubicación: México
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