Descripción del Puesto:
Última información laboral de Net2Source para la posición de L3 Support Engineer. If the L3 Support Engineer vacante en México coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.
Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en Net2Source para la posición de L3 Support Engineer se ajuste a tu perfil profesional.
Descripción del Puesto: L3 Support Engineer (Python & MongoDB)
Lugar de Trabajo Remote – MX
Role Overview:
We are seeking an experienced L3 Support Engineer to join our team, specializing in Python-based applications and MongoDB databases. The ideal candidate will provide advanced technical support, troubleshoot complex issues, and collaborate with development and operations teams to ensure system reliability and performance.
Key Responsibilities:
- Serve as the escalation point for complex technical issues related to Python applications and MongoDB databases.
- Diagnose, analyze, and resolve production incidents, ensuring minimal downtime and data integrity.
- Develop and maintain scripts and tools for monitoring, automation, and reporting.
- Document troubleshooting steps, solutions, and best practices for knowledge sharing.
- Participate in on-call rotation and provide timely responses to critical incidents.
- Communicate effectively with stakeholders, providing updates and post-incident reports.
- Collaborate with development teams to identify root causes and implement long-term solutions.
Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 3+ years of experience in L3 support or similar roles.
- Strong proficiency in Python programming, experience with FastAPI framework and scripting.
- In-depth knowledge of MongoDB.
- Experience with monitoring tools, log analysis, and incident management.
- Familiarity with ETL processes and data streaming concepts.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
Preferred:
- Experience with cloud platforms (AWS).
- Knowledge of key management and encryption best practices.
- Familiarity with CI/CD pipelines and DevOps practices.
Información de la Vacante:
- Empresa: Net2Source
- Puesto: L3 Support Engineer
- Lugar de Trabajo: México
- País: MX
Cómo Enviar tu Postulación:
Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo L3 Support Engineer at the office México anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.
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