Customer Service P1 at Piston Interiors - Jaropamex Acuña

Descripción del Puesto:

Última información laboral de Piston Interiors - Jaropamex Acuña para la posición de Customer Service P1. If the Customer Service P1 vacante en Acuña coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.

Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en Piston Interiors - Jaropamex Acuña para la posición de Customer Service P1 se ajuste a tu perfil profesional.

Customer Service is the voice of the customer needs Products, ensures customer needs are clearly communicated and escalated as needed at the same time that Piston Group Products' interests are preserved in dealing with customers (negotiating increases, expedites, etc). Customer Service also deals with customer returns/rejections caused by materials/logistics issues, ensures complaints are resolved. Graphs customer complaints and delivery performance.

• Releases -- Receipt and analysis of customer releases/demand: communicates shifts in demand to operations, procures supply promises for increases from suppliers and operations and communicates results to customer.
• Premium Costs - negotiate customer payment of premium costs when costs are arising as result of customer fault. Process internal authorizations (APT) when premium costs are Irvin responsibility
• Expedites - Expedite finished goods production for daily and weekly shipments. Ensure materials are available at distribution center on time
• Shipping - generate daily ship plan for distribution center
• Program/Eng. Changes - Coordinate program and engineering changes in conjunction with program managers, production, purchasing, engineering and quality. Ensure exposure to obsolescence is minimized and obsolescence claims are processed in time to customers.
• Customer complaints - monitor customer portals daily and attend to complaints (non conformities) dealing with delivery/materials. Procure creation and closure of corrective actions(8Ds)
• Customer returnable packaging - monitor inventory levels in Irvin: request replenishment stock from customer, monitor deliveries to Del Rio and finally to plant.

Education :

College degree Preferred in Engineering or Business.

Knowledge:

Keyboarding required

MS Excel, Powerpoint and Word Intermediate required

ERP/MRP knowledge required

AS400/QAD knowledge desired

Knowledge of Atomotive customer portals desired

English proficient, required

LPA audit familiar, desired

FCA 7.22 Ford Apps & portal training

Información de la Vacante:

• Empresa: Piston Interiors - Jaropamex Acuña
• Puesto: Customer Service P1
• Lugar de Trabajo: Acuña
• País: MX

Cómo Enviar tu Postulación:

Después de leer y comprender los criterios y requisitos mínimos explicados en la información del trabajo Customer Service P1 at the office Acuña anterior, completa de inmediato tus archivos de solicitud, como carta de presentación, CV (Hoja de Vida), copia de diploma y otros suplementos. Envía a través del enlace Siguiente Página abajo.