IT Support Engineer at Copeland

Descripción del Puesto:

Última información laboral de Copeland para la posición de IT Support Engineer. If the IT Support Engineer vacante en Chihuahua coincide con tus calificaciones, envía tu solicitud o currículum directamente a través del portal actualizado de Jobkos.

Ten en cuenta que aplicar a un trabajo puede no ser siempre fácil, ya que los candidatos deben cumplir con ciertos requisitos establecidos por la empresa. Esperamos que esta oportunidad en Copeland para la posición de IT Support Engineer se ajuste a tu perfil profesional.

We are a global climate technologies Empresa engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category‑leading brands in compression, controls, software and monitoring solutions result in Sig‑generation climate technology that is built for the needs of the world ahead.

We are a sustainable Empresa engaged to the values of Excellence, Innovation, Collaboration, Respect and Responsibility. We seek professionals who share our vision of creating sustainable solutions that improve lives and protect the planet, today and for future generations.

We are looking for your talent, join our team and start your journey today!

Título del puesto: IT Support Engineer

Business Unit: Electronics & Controls

Ubicación: Chihuahua, México 1

Reports to: St Louis – IT Manager

Department: IT

As an IT Support Engineer, you provide technical support to end users across software, hardware, and systems managed by the IT department, including telephony and communications platforms. You are responsible for performing periodic preventive and corrective maintenance to ensure the reliability, security, and proper operation of IT equipment and services. The role also involves participating in system‑related projects and supporting continuous improvement initiatives.

In addition, the IT Support Engineer performs basic programming and scripting tasks to support automation, system integration, reporting, dashboards, and troubleshooting efforts. This includes modifying existing scripts, developing simple utilities, and assisting with data extraction or configuration tasks as required by business and operational needs.

• Install, configure, and maintain computer hardware, printers, and related peripheral equipment.
• Provide technical support to end users for software, hardware, and system‑related issues.
• Perform and manage preventive and corrective maintenance for computer equipment, printers, and servers to ensure reliable operation.
• Identify, recommend, and implement IT solutions in collaboration with business departments to support Empresa objectives.
• Develop and implement software and hardware initiatives to improve operational efficiency.
• Manage and support IT‑approved computer equipment in accordance with department standards.
• Administer user accounts, access rights, and permissions across multiple information systems.
• Maintain accurate inventory records for IT‑approved hardware and equipment.
• Ensure compliance with established IT policies, procedures, and security standards.
• Administer and maintain physical access control systems.
• Administer and maintain CCTV systems.
• Understand, follow, and support quality system procedures.
• Manage vendor relationships.

• Three years of experience in a similar Puesto.
• Proficiency in computer applications.
• Windows operating systems.
• Knowledge and mastery of computer hardware and software.
• Fluency in spoken and written English (70%).
• Knowledge of LAN/WAN networks.

• CCTV systems.
• Tress system.
• Axtrax physical access control system.
• Programming languages C# .net, VB.net, JavaScript, PHP.
• Knowledge of SQL Database.
• Advanced certifications such as ITIL, MCSA, CCNA, Azure Administrator, or PMP.
• Experience with IT service management platform ServiceNow.
• Experience in task automation for systems administration.

You excel in tackling challenges with creativity and decisive action. Your collaborative approach, combined with a deep understanding of programming and IT infrastructure, enables you to drive innovation and achieve outstanding results. You are adept at managing complexity, optimizing processes, and fostering cross‑functional partnerships.

• Action Oriented
• Collaborates
• Cultivates Innovation
• Manages Complexity
• Nimble Learning
• Optimizes Work Processes

We offer a flexible core‑hour work schedule, allowing employees to customize their start and end times as long as they work during core hours (9:00 AM – 3:00 PM). This role may involve minimal travel (<5%).

Copeland Electronics & Controls mission is to empower the future with smart, energy‑efficient, and sustainable technologies. By integrating cutting‑edge IT infrastructure and innovative solutions, we enable streamlined operations and long‑term success.

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness and collaboration empowers us to work toward the same goal – to make the world a better place. We invest in the end‑to‑end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more Sobre Nosotros and how you can join our team!

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, or disability. We are committed to providing a workplace free of any discrimination or harassment.

No calls or agency requests please.

Información de la Vacante:

• Empresa: Copeland
• Puesto: IT Support Engineer
• Lugar de Trabajo: Chihuahua
• País: MX

Cómo Enviar tu Postulación:

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